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Privacy Policy

La Hormiga Clean (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

Personal Information You Provide

When you voluntarily fill out a form or contact us, we may collect:
  • Full Name
  • Email address
  • Phone number
  • Facility type
  • Cleaning needs or service inquiries
  • Messages or additional details you choose to provide
  • Employment application information (if applying to join our team)

Automatically Collected Information

When you visit our website, we may automatically collect:
  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Referring website or source
This data helps us understand how visitors use our site and improve performance and user experience.

2. How We Use Your Information

We use the information collected to:
  • Respond to inquiries and quote requests
  • Provide and manage our cleaning and facility services
  • Communicate with you about services, updates, or follow-ups
  • Process employment inquiries and applications
  • Improve website functionality and service quality
  • Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information.

3. Sharing of Information

We may share your information only in the following circumstances:
  • With trusted service providers who assist us in operating our website or business (e.g., hosting, email services), under confidentiality agreements
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or property of La Hormiga Clean, our clients, or others

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:
  • Improve site functionality
  • Analyze website traffic and usage patterns
  • Enhance user experience
You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain website features.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to use commercially acceptable means to safeguard your data.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights and Choices

Depending on your location, you may have the right to:
  • Request access to your personal information
  • Request correction or deletion of your data
  • Withdraw consent for communications
To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

La Hormiga Clean
📧 Email: aousland@hormigaclean.com
📍 Service Area: New York City & Tri-State Area